Customer Reviews

In London, call: 07958758840

Below are some genuine comments from our customers who we have worked for in the past.

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City Handyman.

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 91 reviews
by Leah Byrne on City Handyman
Fantastic service

Steve answered our enquiry immediately and came the next day to sort out the blockage in our Saniflo.Very thorough and efficient with excellent customer service. Highly recommended.

Thanks for your kind review glad to help out.

by Tim Sanderson on City Handyman
Problem solved

Steven is our Saniflo saviour: problems are rare, but IF we have a problem and I cannot fix it myself then Steven comes to the rescue: swift, skilful and unstoppable. Quick diagnosis, decisive action and.. . Good conversation. Between us, in the hour he was here, we sorted out most of the big political problems in the world today. If only we had longer... but he is too quick!.Thank you!

Thanks for your kind review, I have not seen Tim since 2009, it goes to show a Saniflo will last a very long time and Tim's Saniflo motor sounds like it has many years of life left in it after fitting some new parts.

by Audrey Rutter on City Handyman
Electric toilet

Thank you so much Steve for sorting out the problem with my toilet,Your service is great from our initial phone conversations to your prompt arrival and fixing the problem.Very professional, cleaned up afterwards and really good price.Would happily recommend your services.

Thanks for your kind review.

by Kenny on City Handyman
Saniflo sorted

Thanks Steve for doing a great job and fixing my Saniflo , my toddler daughter has blocked it right up and Steve not only fixed that but showed me other things that were well on the way out and sorted the lot. A great bloke , a great little service at a great price . Would recommend to anyone.

Thanks Kenny for your kind review, it was nice working for you and nice meeting you.

by Toby Fay on City Handyman
Steve saves the day

Steve answered our urgent call when we sprung a leak and fixed it without fuss or delay and it was such a relief to us and our understanding downstairs neighbours. A great and reliable man to have on hand.

Thanks Toby for your kind review.

by Dino on City Handyman
Setvice comment

Outstanding service! Steve is a specialist in saniflo - no non-sense! Efficient and effective!

by Shelley on City Handyman
Excellent Service

Steve always provides an excellent service. Always able to come out at short notice and fix the saniflo.

by Toby Fay on City Handyman
Excellent service

Steve offers an excellent annual service, efficient, friendly and honest.Highly recommended for all saniflo and sanivit owners: don't delay.

by Nina on City Handyman
Steven De Bono

Couldn't be more pleased. Steven manages to fix the saniflo every time. He's always managed to attend the following day and always found a simple and cost effective solution where others have completely failed.Magic!

by Richard Lister on City Handyman
The ultimate professional

Steven recently cleaned out and serviced our Saniflo and came back a few days later to replace a cracked cistern. He was an absolute pleasure to deal with throughout the whole process - courteous, efficient, friendly and reliable. I felt the cost was very reasonable on account of the quality of his work and the excellent service and advice I received. I would recommend Steven very strongly. The word "awesome" is over-used nowadays but in this case entirely justified!

Thanks for your kind review, it was a pleasure to work for you.

by Rita Beckwitj on City Handyman
City Handyman

This is the first time we have used City Handyman and it won’t be the last! Steven did a great job replacing our insinkerator. He is very professional, friendly and knowledgeable. He even adjusted my fridge door which did not close! And he cleans up afterwards when he’s finished. Delighted to recommend him.

Thanks for your kind review, nice meeting you and nice to work for you.

by James on City Handyman
Saniflo fixed

We found Steve through the website and he did a great job fixing our Saniflow problem quickly and efficiently. He obviously knew all about the products and how they work, what the problems are and how to resolve them and he even gave us some great advice on other general plumbing points! Would definitely recommend him.

Thanks for your kind review glad to help out.

by Ben McLewis on City Handyman
Macerator sorted

Steve came quicky to fix our macerator (Broysan model) amd did a great job. Have used steve a couple of times and he's always friendly, and importantly he gets the job done and cleans up afterwards.

by Francis on City Handyman
city handyman

I was recommended Steve by my father, who has used Steve for a number of years. The big fear we all have with plumbers is that we will get ripped off.When our Saniflow was broke, we rang up a cowboy plumber who said it would cost us £600 plus VAT to fix. I rang my Dad who scoffed and told me to ring Steve. Steve came round the next day and fixed it within an hour and only charged £100 plus VAT. I now only use Steve, I trust him.

Tanks for your kind review.

by Nikki Wollheim on City Handyman
The wonderful Steve!

What can I say! What a marvellous service, I cannot sing Steve's praises enough. I had a leaking saniflo loo into my bedroom and a leak in my daughter's flat to the flat below. He repaired my saniflo loo, explained exactly what the problem was, cleared up beautifully and identified the other leak problem swiftly and without having to dismantle any part of my daughter's bathroom. I am indebted. He is at the top of my list now of reliable, courteous and reasonable contractors. No hesitation in recommending Steve.

Thanks for your kind review, glad to help out.

by Amaia on City Handyman

First time I used Steve and he is great. He explains everything, is very conscientious, meticulous, careful and when he left everything was clean and tidy. Top service. I won't use anyone else to deal with my Saniflo

Thanks for your kind review, nice to meet you and work for you.

by Charlotte on City Handyman
Highly Recommended

This was the second time Steve had helped us out. He is prompt when responding initially, does an excellent job and is very clean and tidy. We have no hesitation in recommending him.

by Adrian Bull on City Handyman
Just excellent!

Really top-notch service. Steve responded to my message to let me know he would call as soon as he had finished his current job. Arrived the same morning and fixed my Saniflo. A really dedicated, meticulous chap who was very friendly and a pleasure to have around. After he left you couldn't tell he had been everything was so clean and tidy. Highly recommended. Will definitely use Steve again. Many thanks!

Thanks for your kind review, glad to help out.

by Nick on City Handyman
Highly recommended

Steve arrived the day after I spoke to him, fixed everything, and gave us some additional advice about descaling etc. Highly recommended.

Thanks for your kind review.

by Tracy on City Handyman
reliable and prompt

I have used Steve a few times in the past to deal with any saniflo problems and more recently to fit a new one. I have always found him to be prompt, reliable, helpful and friendly. would recommend

Thanks for your kind review.

by Wendy Baron/David Wyatt on City Handyman
Excellent work

I cannot remember whether I have already left a review: I found a note when tidying my desk. Better repeat a review than leave Steve's first class work unrecognised. He installed a new saniflo quickly and cleanly, despite the most awkward access to it. Because this was some weeks ago I can confirm it is working well.

Thanks for your kind review.

by Veronique on City Handyman
Saniflo repair

Steve did an excellent job. He is friendly and informative. It is the second time we have called on Steve for his expertise. We highly recommend him.

Thanks for your king review, glad to help

by Gillian Edwards on City Handyman
Yay problem solved

This is the 2nd time Steve has repaired my Saniflo in my ensuite. Fast to respond, efficient, great service and friendly. Thanks Steve

Thanks for your kind review.

by loick on City Handyman
very pleased customer

Very pleased with Steve's job. Very professional, punctual, clean and on top friendly. he explained every thing he did and how to avoid the problem to repeat. Definitely a number I will keep in my repertory and recommend to anyone.

Thanks for your kind review, nice meeting and working for you.

by T.M.Warren on City Handyman

Excellent service from Steve , reliable and cost efficient servicewill recommend to any need a good job done.

Thanks for your kind review, glad to help out.

by Amelle on City Handyman

If you want a reliable and great service call Steve. He has been extremely fast to respond to our request, he explained every step of his work and very friendly and professional !i definitely recommend Steve !

Thanks for your kind review, it was nice meeting and working for you.

by Jessica Cator on City Handyman
Steve is Amazing!

I called Steve this morning with an emergency situation - he was at the flat by 3pm and the problem was solved. Unbelievable service, so efficient and reliably. I would never go to anyone else.

by TOBY FAY on City Handyman
Another great job and excellent service

Really very pleased to have Steve at hand to service our Sanivite and Saniflo; he offers a friendly, efficient and professional attitude and approach, many thanks as always.

by David Wyatt on City Handyman
Saniflo rescue

This firm always gives good advice (not always taken!) friendly service and professionally reliable work

by Katrina Folwell on City Handyman
5* service always

What a fantastic company City Handyman are, they've always been fast to respond, done a great job and now I have moved and let the property I can trust and rely on them to be honest and do the very best to look after the Saniflo with prompt servicing and feedback. I wish more companies could learn from them

by Mark Wardman on City Handyman
Great service

Very pleased as always with Steve's quick response and service.

by simon nicholson on City Handyman
Excellent as always

It's always going to be an emergency when you need an engineer, so it is reassuring to know that Steven is on the end of a phone; quick to respond, reliable and reasonable.

Thanks for your kind review Simon, glad to help out.

by kevin on City Handyman
Fantastic service

Steve attended within an hour & fixed our saniflow that had flooded the cloakroom within the 1st hour!! He also gave us great advice on how to prevent problems in the future.

Thanks for your kind review, glad to help out.

by sophia on City Handyman
Great Job

Amazing and efficient service from Steve.Great job and really friendly!

Thanks Sophia for your kind review.

by Jenny Rogers on City Handyman
Professional, friendly and prompt

Outstanding service. I had had very disappointing experience with previous Saniflo engineers but Steve reassured me that he could sort out my problems - and did. He lets you know when he is on his way and he is knowledgeable, friendly and supremely professional. Highly recommended.

Thanks for your kind review, glad to be of service.

by kate laydon on City Handyman
excellent service

Many thanks for your help and advice. The engineer responded quickly and kept me in touch by text re traffic delays. I wish more service industries did this. Informative clean swift and professional. Job done with humour and warmth.

by Rima on City Handyman
Saniflow blockage

Superb service!!! Came round was really clean, professional, efficient and tidy! I was really worried that this would cost a lot of money and like previously that I would have to buy a new unit! Steve was great, he knew what the problem was immediately, sorted it out quickly and left. I have kept his details and will definitely not hesitate to recommend him to others. Thanks Steve!!!

Thanks for your kind review, glad to get your Saniflo working quickly again, most Saniflo's can be repaired without being replaced.

by sophia cox on City Handyman
saniflo repair

Excellent service all round!! Steve got back to us straight away and got the job done in no time. He is honest, friendly and reliable! I would 100% recommend this service! Thank you!!

by DT on City Handyman
Great Service

Great service, call back and reliability.Not to mention what a great guy Steven is.Very quick, honest and good value.Highly recommend!

by Xee on City Handyman
Saniflo repair

Definitely "The King" of Saniflo's!!! This is the 2nd time I have had a blocked Saniflo, but knew it would be no problem for this brilliant efficient, tidy and friendly engineer. He even tightened up my bathroom door hanger! Thank you!

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