Customer Reviews

In London, call: 07958758840

Below are some genuine comments from our customers who we have worked for in the past.

If your a new customer and would like to leave a comment about our service please press the button below and add your review.

No registration needed and it takes less than a minute of your time to do, thanks in advance if you leave a review.

After leaving your review just press the button once and we will be notified,


City Handyman.

Please read our customer reviews.

Submit your review

Create your own review

City Handyman
Average rating:  
 98 reviews
by Bhav on City Handyman
brilliant service

Our Grundfos decided to stop working which led to a small flood. i contacted Steve and even though he was on holiday, Steve was helpful. on his first day back he came to our practice and fixed the issue. we are all impressed with how efficient and thorough Steve is. would highly recommend.

by Alan Rossiter on City Handyman
Fantastic Service as usual!

Our company have used Steve for many years and his service has continued to be absolutely first class! Very efficient and extremely professional. In our business we need a very quick response and Steve has never let us down. All our Saniflo problems have always been resolved quickly. I would highly recommend Steve to everyone.

by Simon Tuke on City Handyman
Excellent as always

Steve was prompt and efficient as ever.

by Simon Tuke on City Handyman
Ever reliable

If we ever have any problems with our beloved(!) saniflo units, Steve can be relied on to fix them promptly and efficiently.

by Helen on City Handyman

Excellent service, highly recommended.

by Anita on City Handyman
Exceptional Work and Customer Service

I contacted Steve and other Saniflo specialists to arrange a quote for removing my old Saniflo and putting in a new one. I chose Steve as it was clear he offered the best service. I received multiple drawings and advice before the work even started and was very impressed by the professionalism and expert advice offered. The work was really good and I wouldn't hesitate to use Steve again in the future. A great professional service.

by T FAY on City Handyman
help at hand

Excellent same-day emergency leaks service, thanks to Steve, he's our saviour

by Leah Byrne on City Handyman
Fantastic service

Steve answered our enquiry immediately and came the next day to sort out the blockage in our Saniflo.
Very thorough and efficient with excellent customer service. Highly recommended.

Thanks for your kind review glad to help out.

by Tim Sanderson on City Handyman
Problem solved

Steven is our Saniflo saviour: problems are rare, but IF we have a problem and I cannot fix it myself then Steven comes to the rescue: swift, skilful and unstoppable. Quick diagnosis, decisive action and.. . Good conversation. Between us, in the hour he was here, we sorted out most of the big political problems in the world today. If only we had longer... but he is too quick!.
Thank you!

Thanks for your kind review, I have not seen Tim since 2009, it goes to show a Saniflo will last a very long time and Tim's Saniflo motor sounds like it has many years of life left in it after fitting some new parts.

by Audrey Rutter on City Handyman
Electric toilet

Thank you so much Steve for sorting out the problem with my toilet,
Your service is great from our initial phone conversations to your prompt arrival and fixing the problem.
Very professional, cleaned up afterwards and really good price.
Would happily recommend your services.

Thanks for your kind review.

by Kenny on City Handyman
Saniflo sorted

Thanks Steve for doing a great job and fixing my Saniflo , my toddler daughter has blocked it right up and Steve not only fixed that but showed me other things that were well on the way out and sorted the lot. A great bloke , a great little service at a great price . Would recommend to anyone.

Thanks Kenny for your kind review, it was nice working for you and nice meeting you.

by Toby Fay on City Handyman
Steve saves the day

Steve answered our urgent call when we sprung a leak and fixed it without fuss or delay and it was such a relief to us and our understanding downstairs neighbours. A great and reliable man to have on hand.

Thanks Toby for your kind review.

by Dino on City Handyman
Setvice comment

Outstanding service! Steve is a specialist in saniflo - no non-sense! Efficient and effective!

by Shelley on City Handyman
Excellent Service

Steve always provides an excellent service. Always able to come out at short notice and fix the saniflo.

by Toby Fay on City Handyman
Excellent service

Steve offers an excellent annual service, efficient, friendly and honest.
Highly recommended for all saniflo and sanivit owners: don't delay.

by Nina on City Handyman
Steven De Bono

Couldn't be more pleased. Steven manages to fix the saniflo every time. He's always managed to attend the following day and always found a simple and cost effective solution where others have completely failed.

by Richard Lister on City Handyman
The ultimate professional

Steven recently cleaned out and serviced our Saniflo and came back a few days later to replace a cracked cistern. He was an absolute pleasure to deal with throughout the whole process - courteous, efficient, friendly and reliable. I felt the cost was very reasonable on account of the quality of his work and the excellent service and advice I received. I would recommend Steven very strongly. The word "awesome" is over-used nowadays but in this case entirely justified!

Thanks for your kind review, it was a pleasure to work for you.

by Rita Beckwitj on City Handyman
City Handyman

This is the first time we have used City Handyman and it won’t be the last! Steven did a great job replacing our insinkerator. He is very professional, friendly and knowledgeable. He even adjusted my fridge door which did not close! And he cleans up afterwards when he’s finished. Delighted to recommend him.

Thanks for your kind review, nice meeting you and nice to work for you.

by James on City Handyman
Saniflo fixed

We found Steve through the website and he did a great job fixing our Saniflow problem quickly and efficiently. He obviously knew all about the products and how they work, what the problems are and how to resolve them and he even gave us some great advice on other general plumbing points! Would definitely recommend him.

Thanks for your kind review glad to help out.

by Ben McLewis on City Handyman
Macerator sorted

Steve came quicky to fix our macerator (Broysan model) amd did a great job. Have used steve a couple of times and he's always friendly, and importantly he gets the job done and cleans up afterwards.

by Francis on City Handyman
city handyman

I was recommended Steve by my father, who has used Steve for a number of years. The big fear we all have with plumbers is that we will get ripped off.

When our Saniflow was broke, we rang up a cowboy plumber who said it would cost us £600 plus VAT to fix. I rang my Dad who scoffed and told me to ring Steve. Steve came round the next day and fixed it within an hour and only charged £100 plus VAT. I now only use Steve, I trust him.

Tanks for your kind review.

by Nikki Wollheim on City Handyman
The wonderful Steve!

What can I say! What a marvellous service, I cannot sing Steve's praises enough. I had a leaking saniflo loo into my bedroom and a leak in my daughter's flat to the flat below. He repaired my saniflo loo, explained exactly what the problem was, cleared up beautifully and identified the other leak problem swiftly and without having to dismantle any part of my daughter's bathroom. I am indebted. He is at the top of my list now of reliable, courteous and reasonable contractors. No hesitation in recommending Steve.

Thanks for your kind review, glad to help out.

by Amaia on City Handyman

First time I used Steve and he is great. He explains everything, is very conscientious, meticulous, careful and when he left everything was clean and tidy. Top service. I won't use anyone else to deal with my Saniflo

Thanks for your kind review, nice to meet you and work for you.

by Charlotte on City Handyman
Highly Recommended

This was the second time Steve had helped us out. He is prompt when responding initially, does an excellent job and is very clean and tidy. We have no hesitation in recommending him.

by Adrian Bull on City Handyman
Just excellent!

Really top-notch service. Steve responded to my message to let me know he would call as soon as he had finished his current job. Arrived the same morning and fixed my Saniflo. A really dedicated, meticulous chap who was very friendly and a pleasure to have around. After he left you couldn't tell he had been everything was so clean and tidy. Highly recommended. Will definitely use Steve again. Many thanks!

Thanks for your kind review, glad to help out.

by Nick on City Handyman
Highly recommended

Steve arrived the day after I spoke to him, fixed everything, and gave us some additional advice about descaling etc. Highly recommended.

Thanks for your kind review.

by Tracy on City Handyman
reliable and prompt

I have used Steve a few times in the past to deal with any saniflo problems and more recently to fit a new one. I have always found him to be prompt, reliable, helpful and friendly. would recommend

Thanks for your kind review.

by Wendy Baron/David Wyatt on City Handyman
Excellent work

I cannot remember whether I have already left a review: I found a note when tidying my desk. Better repeat a review than leave Steve's first class work unrecognised. He installed a new saniflo quickly and cleanly, despite the most awkward access to it. Because this was some weeks ago I can confirm it is working well.

Thanks for your kind review.

by Veronique on City Handyman
Saniflo repair

Steve did an excellent job. He is friendly and informative. It is the second time we have called on Steve for his expertise. We highly recommend him.

Thanks for your king review, glad to help

by Gillian Edwards on City Handyman
Yay problem solved

This is the 2nd time Steve has repaired my Saniflo in my ensuite. Fast to respond, efficient, great service and friendly. Thanks Steve

Thanks for your kind review.

by loick on City Handyman
very pleased customer

Very pleased with Steve's job. Very professional, punctual, clean and on top friendly. he explained every thing he did and how to avoid the problem to repeat. Definitely a number I will keep in my repertory and recommend to anyone.

Thanks for your kind review, nice meeting and working for you.

by T.M.Warren on City Handyman

Excellent service from Steve , reliable and cost efficient service
will recommend to any need a good job done.

Thanks for your kind review, glad to help out.

by Amelle on City Handyman

If you want a reliable and great service call Steve. He has been extremely fast to respond to our request, he explained every step of his work and very friendly and professional !

i definitely recommend Steve !

Thanks for your kind review, it was nice meeting and working for you.

by Jessica Cator on City Handyman
Steve is Amazing!

I called Steve this morning with an emergency situation - he was at the flat by 3pm and the problem was solved. Unbelievable service, so efficient and reliably. I would never go to anyone else.

by TOBY FAY on City Handyman
Another great job and excellent service

Really very pleased to have Steve at hand to service our Sanivite and Saniflo; he offers a friendly, efficient and professional attitude and approach, many thanks as always.

by David Wyatt on City Handyman
Saniflo rescue

This firm always gives good advice (not always taken!) friendly service and professionally reliable work

by Katrina Folwell on City Handyman
5* service always

What a fantastic company City Handyman are, they've always been fast to respond, done a great job and now I have moved and let the property I can trust and rely on them to be honest and do the very best to look after the Saniflo with prompt servicing and feedback. I wish more companies could learn from them

by Mark Wardman on City Handyman
Great service

Very pleased as always with Steve's quick response and service.

by simon nicholson on City Handyman
Excellent as always

It's always going to be an emergency when you need an engineer, so it is reassuring to know that Steven is on the end of a phone; quick to respond, reliable and reasonable.

Thanks for your kind review Simon, glad to help out.

by kevin on City Handyman
Fantastic service

Steve attended within an hour & fixed our saniflow that had flooded the cloakroom within the 1st hour!! He also gave us great advice on how to prevent problems in the future.

Thanks for your kind review, glad to help out.

Page 1 of 3: