Customer Reviews

Below are some genuine comments from our customers who we have worked for in the past.

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City Handyman.

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 82 reviews
by Richard Lister on City Handyman
The ultimate professional

Steven recently cleaned out and serviced our Saniflo and came back a few days later to replace a cracked cistern. He was an absolute pleasure to deal with throughout the whole process - courteous, efficient, friendly and reliable. I felt the cost was very reasonable on account of the quality of his work and the excellent service and advice I received. I would recommend Steven very strongly. The word "awesome" is over-used nowadays but in this case entirely justified!

Thanks for your kind review, it was a pleasure to work for you.

by Rita Beckwitj on City Handyman
City Handyman

This is the first time we have used City Handyman and it won’t be the last! Steven did a great job replacing our insinkerator. He is very professional, friendly and knowledgeable. He even adjusted my fridge door which did not close! And he cleans up afterwards when he’s finished. Delighted to recommend him.

Thanks for your kind review, nice meeting you and nice to work for you.

by James on City Handyman
Saniflo fixed

We found Steve through the website and he did a great job fixing our Saniflow problem quickly and efficiently. He obviously knew all about the products and how they work, what the problems are and how to resolve them and he even gave us some great advice on other general plumbing points! Would definitely recommend him.

Thanks for your kind review glad to help out.

by Ben McLewis on City Handyman
Macerator sorted

Steve came quicky to fix our macerator (Broysan model) amd did a great job. Have used steve a couple of times and he's always friendly, and importantly he gets the job done and cleans up afterwards.

by Francis on City Handyman
city handyman

I was recommended Steve by my father, who has used Steve for a number of years. The big fear we all have with plumbers is that we will get ripped off.When our Saniflow was broke, we rang up a cowboy plumber who said it would cost us £600 plus VAT to fix. I rang my Dad who scoffed and told me to ring Steve. Steve came round the next day and fixed it within an hour and only charged £100 plus VAT. I now only use Steve, I trust him.

Tanks for your kind review.

by Nikki Wollheim on City Handyman
The wonderful Steve!

What can I say! What a marvellous service, I cannot sing Steve's praises enough. I had a leaking saniflo loo into my bedroom and a leak in my daughter's flat to the flat below. He repaired my saniflo loo, explained exactly what the problem was, cleared up beautifully and identified the other leak problem swiftly and without having to dismantle any part of my daughter's bathroom. I am indebted. He is at the top of my list now of reliable, courteous and reasonable contractors. No hesitation in recommending Steve.

Thanks for your kind review, glad to help out.

by Amaia on City Handyman

First time I used Steve and he is great. He explains everything, is very conscientious, meticulous, careful and when he left everything was clean and tidy. Top service. I won't use anyone else to deal with my Saniflo

Thanks for your kind review, nice to meet you and work for you.

by Charlotte on City Handyman
Highly Recommended

This was the second time Steve had helped us out. He is prompt when responding initially, does an excellent job and is very clean and tidy. We have no hesitation in recommending him.

by Adrian Bull on City Handyman
Just excellent!

Really top-notch service. Steve responded to my message to let me know he would call as soon as he had finished his current job. Arrived the same morning and fixed my Saniflo. A really dedicated, meticulous chap who was very friendly and a pleasure to have around. After he left you couldn't tell he had been everything was so clean and tidy. Highly recommended. Will definitely use Steve again. Many thanks!

Thanks for your kind review, glad to help out.

by Nick on City Handyman
Highly recommended

Steve arrived the day after I spoke to him, fixed everything, and gave us some additional advice about descaling etc. Highly recommended.

Thanks for your kind review.

by Tracy on City Handyman
reliable and prompt

I have used Steve a few times in the past to deal with any saniflo problems and more recently to fit a new one. I have always found him to be prompt, reliable, helpful and friendly. would recommend

Thanks for your kind review.

by Wendy Baron/David Wyatt on City Handyman
Excellent work

I cannot remember whether I have already left a review: I found a note when tidying my desk. Better repeat a review than leave Steve's first class work unrecognised. He installed a new saniflo quickly and cleanly, despite the most awkward access to it. Because this was some weeks ago I can confirm it is working well.

Thanks for your kind review.

by Veronique on City Handyman
Saniflo repair

Steve did an excellent job. He is friendly and informative. It is the second time we have called on Steve for his expertise. We highly recommend him.

Thanks for your king review, glad to help

by Gillian Edwards on City Handyman
Yay problem solved

This is the 2nd time Steve has repaired my Saniflo in my ensuite. Fast to respond, efficient, great service and friendly. Thanks Steve

Thanks for your kind review.

by loick on City Handyman
very pleased customer

Very pleased with Steve's job. Very professional, punctual, clean and on top friendly. he explained every thing he did and how to avoid the problem to repeat. Definitely a number I will keep in my repertory and recommend to anyone.

Thanks for your kind review, nice meeting and working for you.

by T.M.Warren on City Handyman

Excellent service from Steve , reliable and cost efficient servicewill recommend to any need a good job done.

Thanks for your kind review, glad to help out.

by Amelle on City Handyman

If you want a reliable and great service call Steve. He has been extremely fast to respond to our request, he explained every step of his work and very friendly and professional !i definitely recommend Steve !

Thanks for your kind review, it was nice meeting and working for you.

by Jessica Cator on City Handyman
Steve is Amazing!

I called Steve this morning with an emergency situation - he was at the flat by 3pm and the problem was solved. Unbelievable service, so efficient and reliably. I would never go to anyone else.

by TOBY FAY on City Handyman
Another great job and excellent service

Really very pleased to have Steve at hand to service our Sanivite and Saniflo; he offers a friendly, efficient and professional attitude and approach, many thanks as always.

by David Wyatt on City Handyman
Saniflo rescue

This firm always gives good advice (not always taken!) friendly service and professionally reliable work

by Katrina Folwell on City Handyman
5* service always

What a fantastic company City Handyman are, they've always been fast to respond, done a great job and now I have moved and let the property I can trust and rely on them to be honest and do the very best to look after the Saniflo with prompt servicing and feedback. I wish more companies could learn from them

by Mark Wardman on City Handyman
Great service

Very pleased as always with Steve's quick response and service.

by simon nicholson on City Handyman
Excellent as always

It's always going to be an emergency when you need an engineer, so it is reassuring to know that Steven is on the end of a phone; quick to respond, reliable and reasonable.

Thanks for your kind review Simon, glad to help out.

by kevin on City Handyman
Fantastic service

Steve attended within an hour & fixed our saniflow that had flooded the cloakroom within the 1st hour!! He also gave us great advice on how to prevent problems in the future.

Thanks for your kind review, glad to help out.

by sophia on City Handyman
Great Job

Amazing and efficient service from Steve.Great job and really friendly!

Thanks Sophia for your kind review.

by Jenny Rogers on City Handyman
Professional, friendly and prompt

Outstanding service. I had had very disappointing experience with previous Saniflo engineers but Steve reassured me that he could sort out my problems - and did. He lets you know when he is on his way and he is knowledgeable, friendly and supremely professional. Highly recommended.

Thanks for your kind review, glad to be of service.

by kate laydon on City Handyman
excellent service

Many thanks for your help and advice. The engineer responded quickly and kept me in touch by text re traffic delays. I wish more service industries did this. Informative clean swift and professional. Job done with humour and warmth.

by Rima on City Handyman
Saniflow blockage

Superb service!!! Came round was really clean, professional, efficient and tidy! I was really worried that this would cost a lot of money and like previously that I would have to buy a new unit! Steve was great, he knew what the problem was immediately, sorted it out quickly and left. I have kept his details and will definitely not hesitate to recommend him to others. Thanks Steve!!!

Thanks for your kind review, glad to get your Saniflo working quickly again, most Saniflo's can be repaired without being replaced.

by sophia cox on City Handyman
saniflo repair

Excellent service all round!! Steve got back to us straight away and got the job done in no time. He is honest, friendly and reliable! I would 100% recommend this service! Thank you!!

by DT on City Handyman
Great Service

Great service, call back and reliability.Not to mention what a great guy Steven is.Very quick, honest and good value.Highly recommend!

by Xee on City Handyman
Saniflo repair

Definitely "The King" of Saniflo's!!! This is the 2nd time I have had a blocked Saniflo, but knew it would be no problem for this brilliant efficient, tidy and friendly engineer. He even tightened up my bathroom door hanger! Thank you!

by Brian Davis on City Handyman

Excellent service,quick and efficient and a nice friendly engineers!

by Sheila Fox on City Handyman
Saniflo repair

Steve was brilliant. Our Saniflo was blocked. He came, he mended it, we got charged a very reasonable price.I highly recommend this firm. He could have easily told me that the motor was blown and that I needed a new one (I wouldn't have known!). But he didn't...he was very honest...and I didn't get charged a small fortune. Steve was completely reliable, completely honest, very competent and very nice. It's all working brilliantly now. Thanks so much! Sheila Fox

by Anonymous on City Handyman

Quick and efficient. Found a tenant's sanitary towel blocking up or saniflo. Recommended

by Anonymous on City Handyman

My saniflo unit stopped working and even though Steve wasn't due back from holiday he still contacted me on a Sunday & was there 1st thing on Monday- brilliant response, extremley efficient service & good value. I'm a very happy landlord

by Anonymous on City Handyman

Top class service from Steve could not wish for better and i don't say that lightly as i expect top notch service and moan when i don't in this case all i can say is thank you and well done

Thanks for your kind review Ian.

by Anonymous on City Handyman

Very reliable and efficient. Steve has always helped even when asked to do a job at short notice. He knows his job, knows what he's doing and gets on with it.
Highly recommend him.

Thanks for your kind review glad to help.

by Anonymous on City Handyman

Saniflow stopped working - it works now.

Faultless service - no more to add. Thanks

Thanks for your kind review.

by Anonymous on City Handyman

I am disabled and have had a wet room downstairs. I highly recommend Steve as he sorts out any problems quickly and is a very decent guy.

by Anonymous on City Handyman

I am disabled and have had a wet room downstairs. I highly recommend Steve as he sorts out any problems quickly and is a very decent guy.

Thanks for your kind review.

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